9301 Tampa AvenueGet Directions
Northridge, California 91324
Upcoming Sales & Events
Kids Club: Halloween Craft
10/15/2015 - 10/15/2015
Star Wars Force Friday arriving at Disney Store!All Sales
9/4/2015 - 9/4/2015
Date Posted: 8/17/2015
The position is responsible for assisting store management on various operational duties and providing superior customer support for quality service, customer satisfaction and driving profitability.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Is a leader in customer service and satisfaction
- Will take an active role in training and development of charmers
- Provides prompt support to store management in assisting with store promotions and visual merchandising
- Takes proactive role in carrying out all company policies and setting a good example for Associates
- Ensures store maintenance, cleaning and appearance is up to company standards at all times
- Maintains store-level compliance with company standards of safety, security, facility maintenance, postings/notifications and other administrative duties
- Handles minor customer complaints and issues, and knows how to escalate when needed
- Minimum 1 year experience in a high volume/high unit, multi-million dollar fashion retail environment is required with preferable experience in managing zone coverage and conversion of customers to purchasers
- Personality and attitude that represent and consistently demonstrate Charming Charlie's core values
- Create and maintain an environment where Associates enjoy coming to work every day and customers love to shop
- Considerable knowledge of retail systems, HR practices and retail operations
- Customer service oriented
- Effective oral and written communication skills
- Excellent organization and reasoning skills
- Acute attention to detail – with a strong ability to prioritize and execute tasks
- Keen ability to thrive in a fast-paced, multi-tasking environment
- Multi- lingual is beneficial
- Must be eligible to work in the US
Date Posted: 7/8/2015
Sales Associates will be responsible for providing an exceptional customer experience through offering assistance when needed, ensuring product is on the floor and sized appropriately, and all customers have a quick and efficient cash wrap experience. Additional tasks include stocking, cleaning, and folding merchandise.
Date Posted: 7/28/2015
Assist store management to oversee staff and ensure smooth operation of the store. Support store and company goals, policies, and guidelines. Create, promote and oversee a fun, profitable store through customer service, sales, proper floor coverage, visual presentation, shrink, safety, and positive store environment.
Assist the Store Manager and Co-Manager to oversee staff and ensure smooth operation of the store. Enforce store and company goals, policies, and guidelines.
Apply with your resume by E-mail, or in-person at our Northridge Fashion Center Love Culture location.