Northridge Fashion Center FAQs
GENERAL INFORMATION
Monday–Thursday: 11AM–8PM Friday–Saturday: 11AM–9PM Sunday: 11AM–7PM
818.885.9700
9301 Tampa Ave., Northridge, CA 91324
118, Exit #37, Tampa
0 miles, Northridge
Yes, doors are unlocked as early as 8 AM.
Only service animals are permitted.
Yes
None
Smoking is not prohibited within 25 feet of any mall entrance. Smoking is not prohibited within the center.
Tentatively, but must be approved through Mall Management prior.
No
No
No, mall gift cards are no longer available for online purchase. However, all previously purchased mall gift cards remain valid and will still be honored. For existing gift cards: • Check your balance: Visit AmexGiftCard.com/Balance or call 1-888-846-4308. • Questions or issues: Call 1-888-846-4308 for assistance. While we no longer have an online gift card program, we encourage you to purchase a gift card from one of our many retailers!
RESTROOMS & LOUNGES
First floor, between PopMart and M.A.C. Second floor, in the food court and at the exterior by ShareTea
No
First floor by JCPenney and the central fountain, First floor by Dick’s Sporting Goods, First floor by Dairy Queen.
SERVICES
Yes, the Children’s Play Area is located on the lower level by JCPenney and Big Brothers Big Sisters of Los Angeles.
No
No
Yes, AMC Theatres located on the exterior off of Shirley and Plummer.
Yes, every Wednesday in March to October from 5 PM to 8 PM in the parking lot by California Pizza Kitchen and Dave & Busters.
No
No
No
Yes, lower level by LensCrafters and lower level by Old Navy.
During the holidays, a gift wrapping service is usually available on the lower level by the Tampa mall entrance.
Second floor, by AMC Theatres
Yes, these are tenant-specific pick-ups. California Pizza Kitchen offers curbside by their restaurant space. Macy’s also offers curbside on the upper level parking deck off of Tampa Ave.
Yes, call Security Office at (818) 886-6280
Call the Security Office at (818) 886-6280 and provide the last known location of the vehicle. Guards will be able to do a sweep of the property to look for the vehicle or assist in placing a call to local PD as needed.
Call the Security Office at (818) 886-6280 and provide the location of the vehicle. Guards will be able to assist with providing tow company information or help assist towing companies with accessing the property.
No
No
STORES & DINING OPTIONS
Yes, exterior lawn by AMC Theatres or exterior court by Escapology
Yes, please contact individual restaurants for their availability.
PARKING & VALET
A majority of the parking lot at Northridge Fashion Center remains free to shoppers, with a small portion designated as Preferred Paid Parking. Preferred Paid Parking is managed through Premium Parking. For information on parking rates, please visit www.premiumparking.com. Preferred paid parking is enforced 24 hours a day, seven days a week. Purchase a Preferred Paid Parking space at Northridge Fashion Center today and 10% of Northridge Fashion Center’s net proceeds from your parking payment (excludes taxes, platform fees, and fees retained by the parking operator) will be donated to Christy’s Foundation on behalf of Northridge Fashion Center. For a limited time only. Parking purchases are not tax deductible. To contact or learn more about Christy’s Foundation and its charitable purposes, visit www.christysfoundation.org/northridge.
If you have any questions regarding paid parking at Northridge Fashion Center, Premium Parking offers 24/7 Customer Support for Star Spaces®. Please call 1-844-236-2011 and a US-based agents will be happy to assist. The Mall Management Office is unable to provide technical support; you must contact the parking operator directly for assistance.
Yes, there are parking garages along Shirley Ave. and Tampa Ave.. Parking lots are available along Nordhoff St., Plummer St., and Tampa Ave.
No
Yes, charging stations are located on both the lower and upper levels of the Tampa parking garage, in the parking lot by California Pizza Kitchen, and in the parking lot by AMC Theatres.
No
SECURITY
818.886.6280, located at the first floor exterior between Forever 21 and Dick’s Sporting Goods
Security Office, First floor exterior near Dick’s Sporting Goods.
Yes, Security Office located on the first floor exterior near Dick’s Sporting Goods. Or call Dispatch at (818) 886-6280.
Yes, Security can place a call to PD. However, guests are encouraged to call PD directly in emergency situations.
Yes, First Aid can be administered with guest permissions or a call to emergency services can be placed through the Security Office. However, guests are encourage to call emergency services directly in emergency situations.
AMENITIES
Yes, they are available for free at the security office.
Yes, strollers are available to rent on the lower level by Dick’s Sporting Goods or by the Tampa mall entrance.
Second floor by Food Court entrance AND First floor next to the Macy’s Women’s entrance.
No
Upper level within the food court.
No
Yes, located on the second floor by Bar Louie, first floor by the JC Penney entrance, first floor within the Tampa parking garage, and first floor by the Tampa mall entrance.
MALL FEEDBACK
First floor down the restroom hallway across from Starbucks, between PopMart and MAC.
northridgeadmin@bpretail.com, (818) 885-9700