Job Opportunity at Express in Northridge Fashion Center
Posted Wed, Apr 6
Provides a great in-store shopping experience for customers while assisting with additional tasks such as stocking, cleaning, folding merchandise, etc.
To support EXECUTION, the Sales Associate:
- Maintains a clean and organized sales floor, checkout, fitting room, and stockroom to ensure the store is safe and inviting to customers.
- Follows company policies and procedures to ensure the safety of all our associates and customers.
- Assists with product launch changes according to company SOP.
To support CUSTOMER EXPERIENCE, the Sales Associate:
- Delivers on all aspects of the customer experience model.
- Processes transactions quickly and accurately, reducing the customer’s wait time.
- Positively resolves customer service-related issues as they arise and determines a resolution or escalates further, communicating all issues and resolutions to Store Management.
- Drives credit and loyalty member programs by explaining benefits and encouraging customers to participate.