Sales Associate at Express

Katharine Hope
Phone number +1-818-993-5058

Job Opportunity at Express in Northridge Fashion Center

Part Time
Posted Wed, Apr 6
Katharine Hope
Phone number +1-818-993-5058

Provides a great in-store shopping experience for customers while assisting with additional tasks such as stocking, cleaning, folding merchandise, etc.

Essential functions: 

To support EXECUTION, the Sales Associate:

  • Maintains a clean and organized sales floor, checkout, fitting room, and stockroom to ensure the store is safe and inviting to customers.
  • Follows company policies and procedures to ensure the safety of all our associates and customers.
  • Assists with product launch changes according to company SOP.

To support CUSTOMER EXPERIENCE, the Sales Associate:

  • Delivers on all aspects of the customer experience model.
  • Processes transactions quickly and accurately, reducing the customer’s wait time.
  • Positively resolves customer service-related issues as they arise and determines a resolution or escalates further, communicating all issues and resolutions to Store Management.
  • Drives credit and loyalty member programs by explaining benefits and encouraging customers to participate.